We currently service all of Essex and Bergen counties. If you are outside of this region and would like to take advantage of our service, please feel free to contact us with your location. We’d love to accommodate you if we can!

Our hours of operation are Monday through Friday from 8:00am to 5:00pm EST. If you’d like to get in touch with our support team off hours, please reach out to us via e-mail and we’ll get back to you within 24 hrs.

Yes, you can easily cancel your reservation by reaching out to our support team by email at support@rinseauto.com or phone at 973-865-8063.

There are no cancellations available within 24 hrs of your reservation. If you do choose to cancel your reservation within this 24 hour time period, you will be charged the full amount.

Yes, all of our vehicles and technicians are fully insured.

If there is ever damage to your vehicle that is caused by our technician during your appointment, we will work with you to ensure that it is taken care of.

Nope! Our service vehicles are fully self-contained and we bring all of the equipment necessary to complete your appointment. All we need is your keys!

All of our technicians are appropriately compensated for their hard work and you are under no obligation to tip. You do, however, have the option of providing a tip if you feel that you've received exceptional service. 100% of your tips will go directly to our team.